Search Search Guides Getting Started Guide How to Backup Windows Network Shares and UNC Paths Backup to a Local Device (External or Internal Hard Drive) Securing your backup against Ransomware Two-Factor Authentication for Backup Accounts Seed Load Walkthrough How to Locate EFS Encrypted Files and Disable EFS Microsoft Office 365 Backup Guide Restoring Office 365 Items Microsoft Office 365 Cloud to Cloud Backup for MSP Documentation eazyBackup Installation macOS Installation Windows Installation Linux (Other Distribution) Linux (Red Hat Enterprise Linux (RHEL), CentOS) Linux (Debian, Ubuntu) Linux NAS (Synology, QNAP) Protected Item Types "Application-Aware Writer" Backups "Microsoft Exchange Server" Backup "Microsoft Hyper-V" Backup "Microsoft SQL Server" Backup "MySQL" Backup "Program Output" items "Windows Server System State" Backup "Windows System Backup" Creating Protected Items Add a new Storage Vault Available storage locations How to run manual backup Backing up Windows network shares and UNC paths Restoring Data Restore Disk Image Backups Browse job history Cancel a running backup job Commands Backup Report Email Address Custom Email Reports Deleting a Protected Item Disk Image Backup eazyBackup Software Structure Error "Access to the cloud file is denied" backing up OneDrive Remove a single backup snapshot Retention (Storage Vault) Confirm EFS keys are exported (Windows EFS) Data encryption eazyBackup Chunking Overview eazyBackup Chunking and Deduplication Storage Vaults Re-scan unchanged files Required URLs and ports for eazyBackup Setting up a new backup account (license) in my dashboard Retention Before and After Commands eazyBackup Hotfix Install Default File / Folder Exclusions From Backup Restore from Deleted Protected Item Show all articles ( 16 ) Collapse Articles FAQs Account Devices and Billing How can I restore my files to a new computer? How to reset a backup account password Can't login to eazyBackup - Login information doesn’t work PHI-compliant Cloud Storage and Online Backup Service How to Close My Account Troubleshooting Another backup job is already running for this same Protected Item and Storage Vault, skipping... Cannot proceed - another task needs to finish using the Storage Vault first. Change of hardware causes registration dialog to appear Diagnosing Slow Backup Jobs Error "EFS-encrypted files may be unusable once restored" Error "Media is write protected" backing up OneDrive with VSS Error "operation not permitted" macOS Error "The target path 'X:\WindowsImageBackup' already exists - please safely remove this directory and retry the backup." Error backing up item exit status 3 Couldn't create virtual device set: Unknown error 0x80770005 Found packs in index but not appearing on disk. Reindex needed Inactive / Abandoned "Running" Jobs Lost connection to local service Lstat: CreateFile \\?\UNC\ backup: Access is denied. Mount path conflict: Can't mount path inside real directory OneDrive error "The tag present in the reparse point buffer is invalid" Out of memory Shared Memory Provider: Could not open a connection to SQL Server VSS Error - Device is not ready VSS Error: Couldn't take snapshot. The shadow copy provider had an unexpected error while trying to process the specified operation Windows Backup encountered an error when writing data to the backup target. Error "Access is denied" when backing up files and folders on Windows Error "local error: tls: record overflow" Microsoft SQL Server backup encountered a VDI error Network connectivity errors Show all articles ( 9 ) Collapse Articles Linux NAS (Synology, QNAP) Install eazyBackup using the "Other distribution" package.