100% Canadian data residency, no cross-border replication
Solicitor-client privilege stays inside Canadian jurisdiction — no second-front argument under foreign disclosure law.
LEGAL & PROFESSIONAL SERVICES
Cloud Backup for Canadian Law Firms and Accounting Practices
A privilege-aware backup vendor for litigation firms, accounting practices, notary offices, and boutique consultancies. eazyBackup keeps every matter file inside Canadian jurisdiction, runs separate retention schedules for each matter type from one console, and — when a firm needs immutability for active litigation — writes Cloud Backup to Canadian e3 Object Storage with Object Lock enabled, so a legal hold cannot be encrypted, deleted, or reached by foreign legal process.
100% Canadian residency
PIPEDA aligned
Optional Object Lock for legal hold
AES-256 customer-keyed
Per-matter retention
Canadian-owned & operated
The challenge
It Is Monday of Trial Week and the DMS Will Not Open
It is Monday of trial week and the document management system will not open. The litigation team cannot pull the matter file, the trust-accounting database is offline, and the engagement letter the regulator wants on Wednesday is locked inside an encrypted volume. Within hours, the question shifts from IT recovery to professional liability. Was privileged content exfiltrated? Can the firm still meet its limitation date on an unrelated file? Will the Law Society or CPA regulator find a clean retention record at the next review? A weak backup posture turns an operational incident into a malpractice exposure — and a US-operated vendor turns it into a privilege exposure on top.
- !Ransomware encrypts the DMS, the SQL database under it, and the local NAS in the same blast radius — partners cannot open the matter file the morning of trial.
- !Solicitor-client privilege exposed when matter files sit on foreign-operated infrastructure reachable by a US CLOUD Act subpoena or other foreign legal process.
- !Retention schedule violations — a 7-year tax record purged at year 5, an estate file lost at year 10 — surface during a Law Society or CPA regulator review.
- !Engagement letters or working papers accidentally deleted in the days before a limitation date, with no granular point-in-time copy to restore from.
Why generic backup falls short
Why Generic Cloud Backup Fails Legal and Accounting Practices
Consumer-grade backup tools and US-operated cloud platforms were not built for firms that hold privileged material. They run on US-headquartered infrastructure, which opens a second front in any privilege dispute. They apply one retention rule across every file, regardless of matter type. They offer no immutable storage option to anchor a legal hold. And they typically cover laptops while ignoring the DMS server, the trust-accounting database, and the firm's Microsoft 365 tenant. The jurisdiction question alone disqualifies most US-operated vendors before retention even comes up.
- —US-headquartered operators remain subject to US legal process — a 'Canadian region' run by a US parent is not the same as a Canadian operator.
- —One-size-fits-all retention cannot honour a 7-year CRA record, a permanent estate file, and a 2-year correspondence rule from the same console.
- —No immutable storage option — the same ransomware event that hits production can encrypt or delete the backups, leaving no clean copy to anchor a legal hold.
- —Endpoint-only tools miss the DMS server, the SQL database underneath it, the trust-accounting system, and the Exchange and SharePoint tenant where matter correspondence actually lives.
How eazyBackup solves it
How eazyBackup Protects Matter Files, Privilege, and Retention
eazyBackup is a single Canadian-owned operator based in Ottawa, founded in 2017. We cover the full professional-services stack — DMS servers, file shares, SQL and trust-accounting databases, and virtual machines — alongside Microsoft 365 Backup for the Exchange, Teams, and SharePoint workspaces where matter correspondence actually lives. Per-device and per-policy retention let one console enforce different rules for different matter types. AES-256 with customer-controlled keys keeps privileged content unreadable to anyone outside the firm — including us. And when a matter requires immutability for legal hold, Cloud Backup can target our Canadian e3 Object Storage with Object Lock enabled — same operator, same Canadian backbone, no second contract.
Per-device and per-policy retention (hourly, daily, monthly, yearly)
Run different retention rules for different matter types from one console — tax records, estate files, and general correspondence each on their own schedule.
Optional Object Lock immutability via e3 Object Storage
When a matter requires a legal hold, Cloud Backup can be written to a Canadian Object Lock bucket — recovery points cannot then be altered or deleted by ransomware, an insider, or the eazyBackup team itself.
Coverage for DMS servers, file shares, SQL databases, and Microsoft 365
Protect iManage- and NetDocuments-class systems, trust-accounting databases, mailbox archives, and SharePoint matter workspaces under one subscription.
AES-256 with customer-controlled keys
Privileged content is unreadable to eazyBackup operators — supporting the firm's least-privilege posture and confidentiality obligations.
Granular point-in-time restore
Recover a single deleted engagement letter or set of working papers without restoring the entire system or losing the work product completed since.
100% Canadian residency
PIPEDA aligned
Optional Object Lock for legal hold
AES-256 customer-keyed
Per-matter retention
Canadian-owned & operated
A real-world scenario
A 40-Lawyer Litigation Firm Restores Its DMS Before Monday's Trial
A 40-lawyer litigation firm is hit by ransomware on a Friday at 6 p.m. The attack encrypts the iManage DMS file share, the SQL database underneath it, and the trust-accounting server. Trial for one of the firm's largest matters opens Monday at 9 a.m. By 9 p.m., the on-call IT lead confirms the local NAS copy was encrypted in the same blast radius — but the firm has been targeting Cloud Backup at a Canadian e3 Object Storage bucket with Object Lock enabled, and those copies are untouched. The team rolls the DMS file share and SQL database back to a clean Thursday point-in-time and brings SharePoint matter workspaces and Exchange mailboxes back from the same Canadian backbone. Active-matter backups remain under retention lock for the duration of the legal hold.
Outcome
Trial proceeds Monday morning without an adjournment. Forensic review of the production environment confirms privileged content was not exfiltrated, and AES-256 customer-keyed encryption means the storage operator never had read access to matter files in the first place — so no client notification is required. The firm hands the cyber-insurance carrier a documented chain of custody — timestamped restores, retention attestations, immutability proof — assembled over the weekend. The retention schedule for tax, estate, and general correspondence files remains intact for the next Law Society and CPA regulator review.
Ready to talk?
Speak with our Canadian team about how Legal & Professional Services fits your environment.
Get in Touch
Talk to a real Canadian support team
Whether you're exploring backup options, need help with a migration, or have questions about our CGP-certified infrastructure, we're here to help. Share your requirements and we'll get back to you with a personalized response.
- CGP Registered & Audited — screened personnel only
- Response within 1 business day — Ottawa-based team
- 1-888-969-2016 — Mon–Fri 9am–5pm ET
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