Files and Folders
Back up any file or folder with no limitations on size or type. Custom schedules, managed retention, and remote recovery from the dashboard.
For Managed Service Providers
Your Backup Practice, Our Platform
Canadian Cloud Backup Built for MSPs
eazyBackup gives managed service providers a turnkey backup platform with multi-tenant management, white-label branding, usage-based pricing, and Canadian data residency — backed by a support team you can actually reach.
No Contracts or Minimums
Usage-Based Billing
White-Label Ready
CGP Certified
The Platform
One Dashboard to Manage Every Client
From a single pane of glass, monitor backup status across all your accounts, drill into individual clients, manage jobs remotely, and catch problems before your customers notice.
Every backup, every client, at a glance
Track every device, every day
Full control over every client account
When a backup fails, know exactly why
Last 24 h
Devices: 84
Storage: 1.4 TB
Example data from an MSP account — daily backup status, device count, storage usage, and protected workload breakdown in one view.
The Backup Status dashboard gives you a real-time view of your entire backup environment. See the last 24 hours of activity broken down by success, error, warning, missed, and running jobs. Track how many devices are registered, how much storage is in use, and which workload types are protected — all without clicking into individual accounts.
Storage Management
Per-client storage vaults with quota controls
Every client gets their own storage vault with configurable quotas. From the Vaults view, you can see at a glance how much each client is storing, where they stand against their quota, and which accounts need attention. Colour-coded usage bars make it obvious when a client is approaching their limit — green for healthy, red for nearly full.
Storage is billed per terabyte, so you always know what each client costs. Need to increase a quota? It's a one-click change.
All client storage vaults in one view — stored data, quota, usage percentage, and billing tier at a glance.
Workload Coverage
Protect Everything Your Clients Run
One platform covers the full range of workloads your clients depend on — from everyday files to databases and virtual machines.
Disk Image Backups
Full disk or partition-level backup for bare-metal recovery. Restore as a virtual disk image or bootable USB for rapid recovery.
Virtual Machines
Hyper-V, VMware vSphere, and Proxmox guest VMs with zero downtime. Changed Block Tracking (CBT) keeps incremental backups fast; back up from vCenter, ESXi, or Proxmox with in-VM quiescence for data consistency.
Microsoft 365
Cloud-to-cloud backup for Exchange, OneDrive, SharePoint, and Teams. No software to install on client machines — managed entirely from the dashboard. Available as an add-on.
Databases
Live backups of Microsoft SQL Server, MySQL, and MariaDB with zero downtime. No need to stop database services or schedule maintenance windows.
White-Label Ready
Brand It as Your Own
eazyBackup offers full white-label and private-label branding so your clients see your company name, your logo, and your colours — not ours.
From the Partner Hub, you can customise everything your clients interact with: the backup agent name and icons across Windows and macOS, the web portal header image and colour scheme, the favicon, and even the domain. Point a custom domain like backup.yourcompany.com to a branded management portal for your clients — complete with DNS verification and attachment in a few clicks.
Private-label branding is ideal for MSPs who don't want their clients seeing retail pricing on the eazyBackup website. Your clients interact exclusively with your brand.
- ✓Backup agent name, icon, and branding on Windows and macOS
- ✓Web portal header image, header colour, and accent colour
- ✓Tab icon (favicon) for the browser
- ✓Custom domain with DNS verification
- ✓Logo image for the client portal
- ✓Menu bar icon for macOS
Branded backup agent (Windows)
Branded client portal
The Partner Hub lets you configure every visual element your clients see — from the backup agent icon to a custom portal domain.
Provision a new client account in seconds. Usage-based billing means you only pay for what each client actually uses.
Simple Onboarding
Add a New Client in 30 Seconds
Onboarding a new client is a straightforward process. From the "Provision New Services" screen, choose the service type, set a username and password, configure email reporting, and select a billing term. The system handles the rest — a new account is created, a storage vault is provisioned, and the client is ready to install the backup agent.
For MSPs managing large rollouts, Bulk Account Creation lets you provision multiple client accounts in one batch using a validated order flow.
Every new account you provision gets 30 days free — not just a trial, but a standing reseller promotion applied to every account you open. That's 30 days of revenue-free runway on every client you onboard.
Partner economics
Usage-Based Billing, No Contracts
eazyBackup uses a straightforward usage-based billing model designed for MSPs. There are no contracts, no minimum commitments, and no lock-in periods. You pay for what your clients use each month, and charges adjust automatically.
Retail reference pricing starts at $9.45 CAD/TB per month and $3.50 per device. MSPs are quoted a fixed discount on cloud backup based on volume — talk to sales for your rate.
Object storage has published tiered pricing. Cloud backup discounts are reviewed and set by the sales team based on your account size.
Usage-based, monthly
Pay for what your clients used last month. Add or remove accounts any time — charges adjust automatically with no contract amendments.
Volume discounts on cloud backup
Cloud backup pricing is reviewed by our sales team based on your overall account size and applied as a fixed discount to your reseller account. Our e3 Object storage service uses published tiered pricing.
Consolidated billing, optional
Want every client account billed on the same day? You can eaasily align all of your accounts to a single monthly invoice date — regardless of when each account was provisioned.
Why MSPs prefer this model
- ✓Add or remove clients at any time — no minimum commitments
- ✓Billing scales with your client base, not ahead of it
- ✓30 days free on every new account you provision — not just a one-time trial
- ✓Optional consolidated billing — align every account to one invoice date
- ✓Fixed volume discount on cloud backup, set by sales based on your account size
Canadian Support
Backup Vendors Are Easy to Find. Good Support Isn't.
This is where eazyBackup is fundamentally different from the competition.
When something goes wrong with a client's backup, you don't want to submit a ticket and wait 48 hours for a canned response. You want help fast and you need someone who understands the problem.
eazyBackup's support team is based in Canada. When you call, a real person answers — typically within minutes, not hours. Our technical staff are experienced engineers, they understand MSP environments, multi-tenant configurations, and the pressure you're under when a client's data is at risk.
For larger deployments, our engineering team is available to help you plan storage strategies, optimize backup schedules, and architect solutions for complex environments.
- ✓Call us: 1-888-969-2016, 7 days-a-week, 8 AM – 8 PM ET
- ✓Real humans answer — no AI chat bots
- ✓Canadian-based technical staff with MSP experience
- ✓Fast response times — most calls answered in under 5 minutes
- ✓Strategic guidance available for larger deployments
- ✓Direct email access to engineering for escalations
Compliance and Assurance
The Compliance Story Your Clients Need to Hear
When your clients ask where their data is stored and how it's protected, you need a clear answer. eazyBackup gives you that story: Canadian-owned infrastructure, CGP certification, PIPEDA compliance, and AES-256 encryption with customer-controlled keys.
For clients in regulated industries — healthcare, legal, financial services, defence, government — this isn't a nice-to-have. It's a requirement. eazyBackup's compliance credentials let you serve these clients with confidence.
CGP Accredited
Registered under Canada's Controlled Goods Program. Screened personnel, physical and logical access controls, and defined operational procedures for sensitive data environments.
PIPEDA Compliant
Built to support the privacy and integrity requirements Canadian organizations expect for electronic records.
HIPAA Ready
Infrastructure and processes designed to support HIPAA-governed workloads for healthcare clients.
AES-256 Encryption
Files are encrypted before they leave the client's device. The encryption key is customer-controlled — even eazyBackup cannot access the data.
Immutable Backups
Object Lock and versioning protect recovery points from ransomware, tampering, and accidental deletion. Included at no extra cost.
If you work with clients in defence, aerospace, or government, we can provide additional documentation to support security and compliance reviews. Our Canadian team can prepare a package for procurement, security review, or partner onboarding.
Also Available
Need S3-Compatible Storage for Your Own Tools?
Some MSPs use backup software they've already standardised on — Veeam, Comet, HYCU, Rclone, or Synology. If that's you, eazyBackup also offers e3 Object Storage: a Canadian S3-compatible storage target you can point your existing tools at.
e3 object storage is a separate service from eazyBackup Cloud Backup. Where Cloud Backup is an all-in-one solution (backup software + storage included), e3 is standalone storage — you bring your own tools, and e3 provides the Canadian S3 endpoint.
- ✓Give each client their own isolated storage user, buckets, and API keys
- ✓Use tools like Veeam, Rclone, Comet, HYCU, and Synology against a Canadian S3 target
- ✓No egress fees and no API request fees — predictable pricing from $9 CAD/TiB/month
- ✓Same CGP-certified Canadian infrastructure as eazyBackup Cloud Backup
- ✓Resell S3-compatible storage to clients
Note: e3 Object Storage is not required for eazyBackup Cloud Backup. If you're using our backup software, storage is already included in your plan. e3 is for MSPs who want a standalone S3-compatible storage service for use with their own backup or application tools.
Works with the backup tools you already use
Get Started
Start Protecting Your Clients' Data Today
Getting started is free and takes less than five minutes. Create your partner account, provision your first client, and start backing up. Every account includes a 30-day free trial — no credit card required.
MSP PARTNERSHIPS
Talk to our MSP team
Tell us about your client base and we'll come back with pricing, onboarding details, and the right fit for your environment within one business day.
Thanks for reaching out
We received your message and a Canadian team member will reply within one business day.
Need to talk now? Call 1-888-969-2016 (Mon–Fri, 9am–5pm ET).
Talk to a real Canadian support team
Ready to build your backup practice with eazyBackup?
Whether you're evaluating backup platforms for your MSP, need help with onboarding, or have questions about white-label options and pricing, we're here to help. Share your requirements and we'll get back to you with a personalized response.
- CGP Registered & Audited — screened personnel only
- Response within 1 business day — Ottawa-based team
- 1-888-969-2016 — Mon–Fri 9 AM – 5 PM ET
✓
Thanks for reaching out
We have received your message and will get back to you within one business day. Our Canadian support team is ready to help with your backup needs.
Need to talk right away? Call us at 1-888-969-2016.
© eazyBackup Systems Ltd.